Description

Department: Academic Advising Center for College of Public Service Salary: $52,982 - $58,000
Description:
Job Summary

The Academic Success Coordinator III provides proactive and holistic academic and career advising to prospective, new, transfer, continuing, and re-admitted students in assigned caseload.

Duties

• Provides academic advising to all new and returning students and develops individualized programs of study for each student
• Creates official degree plans for declared students
• Advises students in career exploration, networking, and job-seeking strategies and promotes career fairs for internships and job searches. Facilitate workshops and events for assigned caseloads
• Provides preliminary evaluation of transcripts and submit articulation requests for the respective college
• Serves as a student advocate and assists students by making appropriate referrals to scholarships, financial aid, Student Business Services, Learning Support, Counseling Services, and other campus services
• Maintains continuous communication with students via email, telephone, and in-person. Runs communication campaigns in venues such as EAB and support efforts with the Early Alert and Mid-term grades for assigned caseload
• Manages, maintains, and audits student advising records; assist students with processing paperwork and other issues
• Supports retention and timely graduation efforts for college and UHD students
• Supervises advising support personnel
• Trains students on how to use advising tools, degree audits, and course prerequisites and serves students on initial academic probation, continued probation, academic suspension, and dismissal
• Interprets and maintains online data and resource files related to this position in student information systems and advising software
• Assists with specialized advising projects
• Assists with First Time in College (FTIC) and transfer orientation sessions
• Participates in on and off campus recruitment and registration activities with Houston area community colleges, high schools, and community events
• Participates, attends, and assists with pre-commencement and commencement ceremonies/activities
• Maintains a strong, positive, and collaborative relationship with the College Dean, Associate Dean, Assistant Dean, Faculty and Enrollment Management staff

Marginal Duties

• Performs all other duties as assigned

Supervisory Responsibilities

Direct Reports:

• Supervises full-time and/or part-time employees

Delegation of Work:

• Regularly assigns work to subordinate(s)

Supervision Given:

• Has primary responsibility for conducting performance evaluations and making recommendations for hiring and dismissing employees

Qualifications

Required Education:

• Bachelor's degree

Required Experience:

• Minimum of five (5) years in academic advising or student support experience within higher education

License/Certification:

• None required

Preferred Qualifications

• Master's degree preferred

Knowledge, Skills and Abilities

Knowledge:

• Knowledge of trends, issues, and accepted practices relevant to the position

Skills:

• Candidate exhibits strong interpersonal skills, and experience working with students, parents, faculty, and staff
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external constituents
• Experience and commitment to serving a representative and diverse faculty, administrative staff, and student body
• Excellent computer proficiency (MS Office Word, Excel, and Outlook)

Abilities:

• Strong ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary student service
• Ability to work with higher education software systems, analyze data, produce reports, and implement systems to monitor and manage staff productivity

Work Location and Physical Demands

Primary Work Location:

• Works in an office environment or at off campus locations for recruitment and advising events

Physical Demands:

• Work is normally performed in a typical interior work environment which does not subject the employee to any unpleasant elements
• Position is physically comfortable; individual has discretion about walking, standing, etc
• Work environment involves minimal exposure to physical risks
• Typical work occurs during business hours Monday through Friday however this position may require flexible hours as needed to include evenings and weekends serving students in virtual, on-, and off-campus environments
• Complies with all UHD and UH System policies and procedures

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.