Description

SUMMARY

The Account Manager is responsible for collaboratively working with experienced field personnel to develop and provide custom chemical solutions for increased productivity and to strengthen customer relationships. In addition to maintaining a thorough knowledge of specialty chemical products used in oil and gas operations, the Account Manager leads and oversees the daily work of service technicians and drivers, ensuring field execution aligns with treatment programs, safety standards, and customer expectations. This role may also include direct chemical treatment of oil wells, minor troubleshooting, and maintenance tasks as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee and/or participate in day-to-day operations to ensure chemical treatment of wells according to schedules.

• Provide excellent customer service while interacting with customers and other field personnel to answer questions and resolve issues, obtain operational data, and design or alter chemical treatment programs.

• Possess comprehensive knowledge of specialty chemical products, applications, oil, and gas well equipment and the impact of chemical treatment.

• Monitor inventory records for accuracy, timeliness, and support billing discrepancies.

• Present customer operational reports including program recap, operational costs, and failure analysis; represent the company in customer meetings or events.

• Maintain awareness for further sales opportunities and coordinate with appropriate personnel.

• Mentor personnel and communicate with supervisor on progress.

• Understand and follow all safety and DOT regulations related to position.

• Other duties may be assigned.

REQUIRED EDUCATION, QUALIFICATIONS AND EXPERIENCE

• High School Diploma or GED.

• Acceptable driving record for a minimum of 3 years.

• Knowledge and understanding of chemical process and utilization in yard and field operations.

• Customer Service Skills.

PRE-EMPLOYMENT REQUIREMENTS

• Must complete and pass all required pre-employment screenings.

Imperative Chemical Partners is an Equal Employment Opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national or ethnic origin, veteran or disability status.

This description reflects management's assignment of essential functions, it does not exclude or restrict the tasks that may be assigned or re-assigned. This job description is subject to change at any time.