Description

About Nintendo of America: From the launch of the Nintendo Entertainment System ™ more than 30 years ago, Nintendo's mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo's iconic and cherished franchises including Mario ™ , Donkey Kong ™ , The Legend of Zelda ™ , Metroid ™ , Animal Crossing ™ , Pikmin ™ and Splatoon ™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo's operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at https://www.nintendo.com/ .

SUMMARY:

The Product Testing Communications team specializes in translation and interpretation catered to Game Quality Assurance. We are a team of Japanese/English language experts with extensive gaming knowledge that facilitates accurate and efficient communication to foster greater collaboration between Product Testing and our partners in Japan. The team also supports business-critical subject matters ranging from technical specifications and product design to business development, strategy, and execution.

DESCRIPTION OF DUTIES:

• Leads a team of bilingual communications coordinators and provides necessary support.
• Performs written and verbal translations related to software development.
• Performs written and verbal translations related to software development, including bug logs, daily correspondence, design documents, market research and white paper testing documents.
• Identifies, documents, and analyzes areas for efficiency improvements (group and department).
• Monitors and evaluates team metrics and assists in forecasting future department needs and priorities
• Ensures compliance with department and company policies and procedures
• Actively engages in ongoing process improvement and drives innovations as well as personal development.
• Develops, maintains, and administers feedback and monitoring programs for staff.
• Observes daily workflow and initiates action-driven conversations with Supervisor for process improvement