Description

The Airport Operations Support Specialist plays a vital role in ensuring that airport operations are safe, efficient, and compliant with governing regulations and standards. This position supports daily airport operations by assisting with customer service, airfield inspections, monitoring security protocols, coordinating with tenants and contractors, and responding to operations issues.  The specialist works closely with airport staff and external airport affiliated groups, regulatory agencies and emergencies services to maintain a high standard of safety and customer service. 

Duties include but are not limited to:

• Maintain office files, including confidential materials, ensuring proper organization and security.

• Prepare reports, logs, and documentation related to daily operations and regulatory compliance.

• Schedule appointments for office personnel and manage administrative details.

• Receive and route incoming calls, record messages, and respond to routine inquiries.

• Provide information regarding the location and availability of materials, resources, and services.

• Oversee the front desk, greet visitors and guests, and provide assistance as needed.

• Assist with responding to aircraft accidents, incidents, and emergencies, including associated reporting.

• Carry out responsibilities related to the Airport Emergency Plan.Coordinate airport operations activities with University departments and federal and state agencies as needed.

• Support the airport leadership team with event planning, clerical, and administrative tasks.

• Conduct safety inspections of the airfield, including runways, taxiways, signage, fences, gates, and other airport infrastructure, ensuring deficiencies are addressed.

• Monitor movement areas to ensure compliance with standard safety protocols and report safety violations for corrective action.

• Participate in coordination of snow removal, wildlife hazard management, mowing, and other seasonal airfield activities.

• Participate in on-call duty rotation.

• Performs other related duties as assigned.

Requirements

Required Education and Expience: High school diploma or equivalent AND:

• 6 months of experience in airport operations or aviation-related work

Skills:

• Excellent verbal and written communication skills
  
• Excellent time management skills with a proven ability to meet deadlines
  
• Strong analytical and problem-solving skills
  
• Ability to function well in a fast-paced and at times stressful environment
  
• Proficient with microsoft office suite and related software
  
• ability to multi-task, be organized and self-motivated
   
  

Certifications:

• Valid driver's license as position is required to operate motor vehicle
   
  

Advertised Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 lbs at times
• Travel across campus, airport, and other vendor sites
• Working indoors and outdoors
• Works with or around machinery with moving parts
• Possible exposure to fumes and odors
   

Department Preferences:

• 12 or more months professional experience in airport support position
• Associate's degree in business or aviation-related
• Previous professional experience serving in an on-call duty rotation

Supervision: 

May occasionally serve as lead for interns, reports to the Airport Director

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!

Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.