Description

Accountabilities

• Deliver solutions quickly and effectively.
• Document the company's existing systems design and technology portfolio; make recommendations for improvements and/or alternatives.
• Confer with end-users, clients, or senior management to define business requirements for complex systems and infrastructure development.
• Integrate networks, including WAN, LAN & Security technologies and their associated software into enterprise systems.
• Ensure system connectivity and availability of all network components.
• Monitor and test system performance; prepare and deliver system performance statistics and reports.
• Provide orientation and training to end users for all modified and new systems.
• Provide technical assistance with projects during all project phases of the standard Project Management methodology

Formal Education & Certification

• College diploma or university degree in the field of IT or equivalent work experience
• Certifications in Cisco, Fortinet or similar technologies an asset

Knowledge & Experience

• 5+ years' work experience, manufacturing industry an asset.
• Hands-on experience with business requirements gathering/analysis.
• Solid grounding in core enterprise network technologies, including Cisco, Fortinet, SD-Wan.
• Working technical knowledge of current systems software, protocols, and standards, including Routing/switching, security, packet captures, firewalls, and more
• Good knowledge of applicable data privacy practices and laws.

Personal Attributes

• Exceptional analytical, conceptual, and problem-solving abilities.
• Ability to work with integrity, and courage to challenge the status quo.
• Superior written and oral communication skills.
• Excellent technical support documentation skills.
• Strong interpersonal and consultative skills.
• Able to prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment.

Work Conditions

• On-call availability
• International travel to various locations as required.

The annual base salary range for this position is $72,720 - $110,000. If you are hired, your annual base pay will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. Please keep in mind that the range mentioned above is the full base pay range for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued wage growth.

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