Description

Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.Our vast array of services - educational, employment, vocational, residential, habilitative and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.Salary: $100,000-$105,000 (Commensurate on experience)PRIMARY JOB RESPONSIBILITIES:

• Coordinates and monitors compliance systems, oversight and outcomes operated by each program.
• Participates directly, by observation, record review, site visit, and team meeting attendance in the evaluation of service quality from the perspective of the individual program participant.
• Participates in the investigation of allegations of abuse, neglect, and reports findings as required by Agency policy and external county, state and federal laws and regulations.
• Regularly attends forums for people served to obtain input and facilitates the inclusion of persons served satisfaction information in program self-assessment.
• Conducts ongoing review and analysis of all incident reports and follows up to ensure corrections and recommendations for improvements.
• Assists with investigations as needed.
• Serves as Chimes contact on licensing matters, including the establishment of new site licenses and the maintenance of all existing site licenses.
• Develops timely responses to regulatory surveys with input from Program Directors.
• Provides support and consultation to all Departments regarding compliance.
• Receives unusual occurrence notifications and follows up per policies/procedures and regulatory requirements.
• Provides the State with required notification of unusual occurrences in coordination with the Manager of Compliance.
• Oversees preparation of information for designated meetings.
• Assists with annual Quality Plans and monitors implementation.
• Generates narrative and quantitative reports concerning all activities.
• Monitors compliance with required services for persons served.
• Develops and maintains a variety of letters, reports, and memoranda.
• Obtains and disseminates documents from within and outside the Agency to appropriate parties.
• In accordance with Agency policies and procedures, conducts staff performance appraisals to ensure valid and timely measures of staff performance and documentation of training.
• Works with agency training to ensure compliance awareness training and understanding.
• Uses technology including Therap and others for the completion of specified job duties and assists staff in learning to use the technology.
• Attends and participates in in-service training, staff meetings and other activities to facilitate professional development.
• Assumes other duties, responsibilities and special projects as needed. #cmd410

REQUIREMENTS:EDUCATION: Master's degree from an accredited college or university with a concentration in public service administration, psychology, social work, human resources or another related field.EXPERIENCE: Five years' experience within the human services field. Demonstrated knowledge of federal, state and local licensing and regulatory requirements. Thorough knowledge of developmental disability services and quality improvement. Demonstrated judgment, tact, and is capable of professionalism in difficult situations. Ability to analyze data and implement appropriate course of action. Experience using microcomputers, including word processing and spreadsheets. Must have a car and an acceptable driving record as determined by criteria established by the Agency's insurance carrier and by Agency policy.NOTE: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in lieu of the requirements specified above under Education and Experience.What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week):

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through "Tickets at Work"
• And More!

Want to learn more?To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers. #cmd410