Description

Responsible to work in a matrix environment supporting product management and product development to manage and complete projects, meet segment goals, develop and maintain reporting, as well as identify and implement process improvements.  This position will support the Medicare Product Team with product development and product management day-to-day responsibilities. This role also includes supporting initiatives to improve the value proposition of the Medicare Advantage portfolio that will ultimately ensure profitability, market growth and member satisfaction.

Responsibilities:

•    Recommends streamlines to processes, identifies short and long-term process improvement opportunities, and creates efficiencies to drive implementation of solutions. Partners with subject matter experts in Medicare Product, along with other business areas.

•    Works closely with Product team to ensure smooth product implementation, including coordinates with key stakeholders for needed input/feedback.

•    Provides market and competitive analysis to help guide product positioning by segment, member etc.

•    Manages and completes projects as assigned. Works independently and under minimum supervision.

•    Develops and maintains reporting.  Performs analytical tasks associates with a broad range of activities including weekly/monthly reporting, addressing ongoing and ad-hoc requests for data.

•    Works to identify and mitigate potential issues, performs analysis, and supports review for process and/or system enhancements and recommends solutions to Product Managers and leadership.

•    Designs and evaluates workflows and processes by tracking, trending, and analyzing work processes.

•    Completes presentations for management and business partners related to assigned projects.

•    Collaborates with the Product team to deliver and provide support on product segment goals, objectives, and projects.

•    Other duties as assigned.

Qualifications:

•    Bachelor's degree in business, health care administration, or related field required, or equivalent experience. 

•    3+ years related insurance industry experience in the areas of Benefits, Administration, Health Care Management or related field.  Experience in areas of Product Development and Management preferred.

•    Demonstrated knowledge of healthcare industry and understanding of the marketplace

•    Strong analytical, organizational and problem-solving skills with attention to detail

•    Ability to successfully interact with various levels within the organization.

•    Strong verbal and written communication, presentation, and interpersonal skills.

•    Ability to excel in a results-driven environment

•    Creativity and ability to work independently

•    Proficient in: Microsoft Office software (Access, Excel, Outlook, PowerPoint, and Word)

Hybrid

Independence has implemented a "Hybrid" model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the "Hybrid" model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey or Pennsylvania

Requirements

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.