Description

This position is also responsible for the administrative functions that support clinical operations. This includes effectively managing the current outpatient psychiatry wait list ensuring we can get patients scheduled. This position will also work closely with departmental leadership on managing clinic closures within the system, working closely with those on the clinical support team including MA's and other care providers.Bachelor's degree in education, psychology, social work, human development, family science, community science, public health, or a closely related field and 4 years of experience.

Experience engaging in community-centered research and/or services in an educational context.

Degree Equivalency Clause: Four years of direct experience for a bachelor's degree

Degree Equivalency Clause: Four years of direct experience for a bachelor's degree.
• Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
• SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
• A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
• (a) Two years of direct experience for an associate degree;
• (b) Four years of direct experience for a bachelor's degree;
• (c) Six years of direct experience for a master's degree;
• (d) Seven years of direct experience for a professional degree; or
• (e) Nine years of direct experience for a doctoral degree
• Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
• Minimum Qualifications that require a high school diploma are exempt from SB 1310.

Working Conditions

Environment - Typical indoor environment/office setting.

Physical Requirements - climbing, standing, stooping, and/or typing; Ability to lift up to 20lbs as needed.

Travel - Ability to travel to other USF campuses and/or other locations as requested.Working at USF
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With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No. 1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
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About USF
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The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF's Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu .
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Compliance and Federal Notices
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This position may be subject to a Level 1 or Level 2 criminal background check.
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Applicants have rights under Federal Employment Laws :
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The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
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Family and Medical Leave Act (FMLA)
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Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
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Equal Employment Opportunity
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The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.

• Assist patients with accessing community and government resources, including:
  • SSDI/SSI applications
  • Housing and homelessness support (shelters, supportive housing, housing assistance)
  • Transportation to appointments
  • Referrals for IOP, PHP, and residential programs
  • Eldercare and caregiving resources
  • Other social or logistical needs contributing to distress or treatment barriers
• Help patients complete forms, make calls, and understand next steps in resource applications or referrals.
• Serve as a liaison between patients, community agencies, and treatment programs to support connection and follow-through.
• Follow up on referrals to confirm successful engagement and troubleshoot barriers.
• Provide practical and motivational support to help patients stay engaged in care and resource plans.
• Collaborate with psychiatrists and therapists to identify patients needing additional coordination or support.
• Maintain timely, organized documentation of all patient interactions and resource activities in the EMR.
• Performs other duties as assigned