Description

As an Advanced Field Service Engineer, you will perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell Distributed Control Systems (EXPERION PKS, TPS/TDC300).

You will report directly to our Field Service Manager, and you'll work out of our Pascagoula, MS location on an on-site work schedule.

Responsibilities

Key Responsibilities

• Periodic communication with customers regarding technical and administrative DCS issues.
• Provide customer support on Honeywell Control Systems and serve as customer contact for service-related issues/inquiries.
• Configure, maintain, and troubleshoot Honeywell hardware, networks, and software including Experion PKS, LCN, and TPS.
• Upgrade TPN and Experion software from one software release to another software release on the live control system without causing any interruption to the customer's industrial process.
• Migrate Legacy Honeywell control systems to Honeywell's new technology offering.
• Develop the skills and talents of other engineers through guidance and on-the-job supervision.
• Understand customer key processes and economic drivers and translate those into business opportunities, providing timely research and recommendations.
• Assist Sales during sales pursuits.
• Be the face of Honeywell to end-users, and competitors.
• Learn end-to-end product/solution development and delivery/execution of Honeywell products and solutions.
• Use technical expertise of complex Honeywell solutions/product offerings to enhance customer experience.
• Actively interface with customers at all levels. Ensure customer satisfaction through oral and written communication.
• Publish reporting to customers including service reports and monthly performance reports.
• Provide occasional vacation coverage and 7 X 24 emergency support to customers and other Field Service Engineers.

Qualifications

YOU MUST HAVE

• 5+ years of experience with Honeywell DCS and networks: Experion PKS hardware & software, in addition to TDC2/3000, FTE, TPS, LCN, UCN, Hiway, various system architecture, operations, and Process Controls.
• Knowledge and skills with servers\PCs, IP Networking technologies (switch, router, firewall, etc).
• Fundamental knowledge of 3rd Party technologies and software. Project Management experience (budget control, schedules, resource allocation, reporting)
• Valid Driver's License
• Willing to develop extensive product knowledge in formal and on-the-job training environments, working with the latest Honeywell technology.

• A strong commitment to safety and a safe working environment.
• Self-motivated, ability to meet deadlines and work under pressure, work independently and as part of a team.
• Effective communication (verbal and written) and interpersonal skills, along with proven ability to interact professionally with peers and customers.
• Project a positive attitude focused on meeting and exceeding Honeywell's and customer expectations.
• Previous technical Field Service and customer service experience
• Good written and oral communication, and presentation skills

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: https://benefits.honeywell.com/

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: 10/03/2025.

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

Required Skills
Field Service