Description

Nemours Children's Health - North Florida

Join Nemours Children's Health, a growing pediatric health system backed by the long-standing financial strength and mission of the Nemours Foundation. Our commitment to Whole Child Health extends beyond the patients we serve to the well-being of our associates. Becoming the healthiest workforce is a big goal - one built on seven dimensions of wellness that encompass physical, social, and financial well-being. It's how we care for those who care for children and families every day.

About the Role

The Director of Operations provides strategic, financial, and operational oversight for designated Orthopedic service lines across North Florida. Reporting to the VP, Operations or their delegate, this leader ensures effective management of practice operations, program development, and long-term growth.

Working in close collaboration with specialty chairs, chiefs, nursing leaders, and administrative teams, the Director drives strategic initiatives that strengthen quality, operational efficiency, and patient-family experience across all outpatient locations.

Essential Functions

Leadership, Strategy, and Planning

• Develop, recommend, and implement business and organizational models that balance specialty goals and the organization's enterprise strategies.

• Lead strategic growth efforts for assigned service lines by formulating and executing business plans and measurable objectives.

• Partner with planning, marketing, and business development teams to identify, develop, and promote new and enhanced outpatient programs.

• Align strategic and program planning with operational and capital budgets, facility development, and long-range master planning.

• Collaborate with hospital and practice management teams to advance shared goals and partnerships.

• Build and maintain strong relationships with community organizations, partner institutions, and other healthcare entities.

Operations and Financial Management

• Oversee all administrative, operational, and financial functions of assigned divisions and programs.

• Develop and manage operating and capital budgets to meet financial goals and support sustainable growth.

• Interpret and implement policies and procedures that guide quality service delivery.

• Collaborate with physicians and clinical teams to improve workflow efficiency, documentation, and productivity.

• Monitor and ensure compliance with patient safety, quality, and performance improvement standards.

• Integrate services across departments to ensure consistency and excellence in patient care.

• Maintain open communication with the AVP, CMO, chairs, and VP of Operations to track progress and address challenges effectively.

Human Resources and Workforce Leadership

• Recruit, mentor, and evaluate high-performing staff to meet operational needs and growth plans.

• Foster a collaborative, inclusive, and accountable work culture that promotes perseverance, engagement, and professional development.

• Support the ongoing education and orientation of associates, ensuring safe work practices and a positive team environment.

• Ensure compliance with all legal and regulatory requirements.

What We Seek

We're looking for a dynamic, collaborative leader who brings strategic insight, operational excellence, and a passion for mission-driven work. The ideal candidate is energized by growth, excels at building relationships across departments, and leads with integrity, focus, and vision.

Qualifications:

• Bachelor's degree required ( Master's preferred)

• 3-5 years of progressive healthcare management experience, preferably in pediatric or specialty care

• Experience supporting Orthopedics and Orthopedic OR Surgery operations are preferred.

• Proven success in strategic planning, budgeting, and performance improvement methodologies

• Strong leadership and communication skills with the ability to motivate and inspire multidisciplinary teams

• Demonstrated experience partnering with physician, nursing, and administrative leadership

• Expertise in fiscal management, resource allocation, and operational efficiency

• Exceptional interpersonal and problem-solving skills; thrives in a collaborative, evolving environment

• Commitment to professional growth, team development, and continuous improvement

What We Offer

• R elocation Assistance

• Medical, Dental, and Vision- Four levels of medical coverage are available, including fertility care and prescription drugs for associates and their families.

• Paid Time Off (PTO)- PTO will accrue according to your role and length of service. There are six paid holidays annually, and one day of paid volunteer time off.

• Paid Parental Leave- New parents receive 6 weeks of paid leave at 100% of pay.

• Tuition Reimbursement- Reimbursement is available on approved courses to maximum of $5,250.

• Retirement Savings Plan- There is a 403(b) plan with immediate participation and matching contributions. A 457(b) program is available for highly compensated associates.

• Basic Life and Accidental Death & Dismemberment (AD&D) Insurance- Basic Life Insurance is paid equal to one time your annual salary, up to a maximum of $500,000.

• Short- and Long-Term Disability- All associates are automatically covered by our short-term disability coverage with income protection for disabilities caused by illness, accident, or injury that are not work-related, at 60% of your salary.

Why choose us?

At Nemours Children's, you'll join a mission-driven organization guided by a stable and visionary foundation that invests deeply in talent, innovation, and patient care. Our culture encourages individuals to flourish - to lead, teach, and build new programs that expand access to care for children across North Florida.

This is your opportunity to be part of a story of growth, purpose, and perseverance - helping shape the future of pediatric health care while supporting the healthiest generations of children and the healthiest workforce in the nation.

About Us

Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.

As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It 's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.

Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.

To learn more about Nemours Children's and how we go well beyond medicine, visit us at www.nemours.org .