Description

Vitalant is seeking a Distribution Supervisor dedicated to making a positive difference. If you are customer-focused and impact-inspired to helping others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.

Your impact as a Supervisor in this role is vital. Contribute to Vitalant's life-saving mission by supervising and coordinating hospital service activities and staff, while supporting departmental and individual goal achievement. Foster effective communication, drive process improvements, and ensure compliance with all standards.

What to Expect?

Schedule: Saturday, Sunday 7:00am - 3:30pm | Thursday, Friday and Monday 8:00am - 4:30pm

Our comprehensive total rewards support you, your family, and your future with:

• Medical, dental, and vision insurance
• 401K + 5% company match
• Tuition assistance up to $5k per year
• Free basic life and AD&D insurance
• Free short-and-long-term disability insurance
• Paid time off
• Recognition and perks

• Provide operational supervision to achieve high levels of service, product quality, and other criteria in accordance with polies, goals and objectives.
• Supervise, train, coach, and evaluate performance of assigned personnel.
• Ensure routine and special orders are filled and delivered within contract metrics, while coordinating special product needs with other departments.
• Manage workflow in production areas, delegate tasks, develop staff schedules, and lead shift huddles to maintain standardized processes.
• Handle escalated customer complaints, support complaint investigations, and engage stakeholders for resolution.
• Monitor storage requirements, perform quality control on equipment and procedures, and oversee equipment maintenance and repair.

Requirements

Knowledge/ Education

• Associate's degree or equivalent in experience and education required.

• Working knowledge of inventory management principles preferred.

Licenses/ Certifications

• Valid in-state driver's license required.

Experience

• Two years related experience required.

• One-year supervisory experience required.

Skills/Abilities

• Good communication skills, both verbal and written, and strong interpersonal ability in order to deal effectively with company employees and hospital staff.

• Detail oriented to ensure accuracy on paperwork and ensuring all required processes are followed.

• Positive team-oriented attitude.

• Computer skills required; prior experience with product management software preferred.

• Basic supervisory skills, with the ability to motivate staff.

• Able to maintain donor, patient and employee confidentiality.

• Must be able to work on-call, various shifts including evenings and weekends, and overtime.

• Able to meet all physical requirements with or without accommodation.

• Must possess a good driving record.

• Travel within the blood center service area required.

Summary

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About Us

Vitalant is one of the nation's largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned research. We have a network of 115 donation centers across the U.S. and host approximately 60,000 blood drives annually. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. where millions of people depend on blood donations from our generous donors.

Vitalant is committed to fostering an inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. We create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.

EEO/Disabled/Veterans

Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to Careers@vitalant.org to let us know the nature of your request.

For more EEO information about applicant rights click here

Job Posting Disclaimer

Please note: Vitalant does not currently hire individuals who reside in the following states - Alabama, Alaska, Delaware, Hawaii, Kansas, Maine, Massachusetts, Nebraska, Oklahoma, Rhode Island, Utah, and Vermont.