Description

Responsible for overseeing the day-to-day operations and strategic direction of both accredited and non-accredited residency and fellowship programs. This position ensures compliance with institutional, state, and national accreditation standards while supporting program coordinators, faculty, and trainees. The role requires close collaboration with various stakeholders and accrediting bodies to maintain program excellence, optimize processes, and enhance trainee experience.

Duties:

• Assists in the planning, development, and implementation of trainee programs and services to ensure quality and effectiveness.
• Supports the preparation of program agreements, grant proposals, budgets, and related documentation
• Coordinates and distributes course and program evaluations.
• Monitors trainee compliance and provide regular updates to program managers and assistants
• Serves as a liaison with college and department contacts for course and faculty approvals
• Collects, analyzes, and synthesizes data to develop comprehensive reports
• Ensures all residency and fellowship programs adhere to ACGME, institutional, and other relevant accrediting bodies¿ standards and requirement
• Oversees the development and implementation of policies and procedures that align with accreditation and institutional guideline
• Monitors key performance metrics and program outcomes, implementing improvement strategies
• Serves a point of contact for residents and fellows for operational or policy-related inquiries
• Assists in the resolution of trainee-related issues in coordination with Human Resources, Graduate Medical Education (GME), and program directors
• Facilitates meetings and communications across stakeholder groups to align goals and share best practices.
• Performs various duties as needed to successfully fulfill the function of the position.

Requirements

Required Education: Bachelor's degree in Healthcare, Business, Education or related field.

• 1 year of administrative or program support experience

Equivalency/Substitution: Experience or a combination of education & related experience can be considered in lieu of degree. A one-to-one ratio is used to determine the number of years of experience required in place of a degree. 

Skills:

• Effective verbal and written communication skills
• Excellent interpersonal skills with a collaborative work style
• Computer skills, including proficiency in navigating and maintaining databases
• Ability to communicate well and build rapport quickly with students, faculty, and staff
• Ability to work independently and as part of a team
• Ability to maintain accuracy and attention to detail in documentation and reporting
• Understanding of institutional and program-level accreditation processes and standards
• Familiarity with the structure and function of residency and fellowship programs

Certifications: None

Working Conditions:

• Physical:
  • Prolonged periods of sitting at a desk and working on a computer
  • Ability to engage in repetitive motion. 
  • Communicate effectively
• Environmental:
  • Standard Office Environment

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Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.