Description

Role:

The Enterprise Risk Management (ERM) Analyst supports Empower FCU's Enterprise Risk Management program by helping identify, assess, monitor, and report risks across the credit union. This role works closely with business units to document processes, evaluate controls, and maintain risk records in alignment with NCUA guidance, internal policies, and industry best practices.

The ERM Analyst strengthens risk awareness across the organization, supports regulatory readiness, and provides analytical insights that help leadership make informed, risk aware decisions.

Location: Our headquarters are based in Syracuse, NY. We work in a Hybrid Model requiring a minimum of 5 days in office per month.

Essential Functions & Responsibilities:

30%     Risk Identification & Assessment:

- Assist in identifying emerging risks across Empower FCU and its CUSO relationships.

- Support annual and ongoing risk assessments, including operational, strategic, financial, compliance, cybersecurity, and third-party risks.

- Evaluate risks in accordance with NCUA, CFPB, and other applicable regulatory expectations.

- Gather and analyze risk information from business units and CUSO partners.

25%     Risk Monitoring & Reporting:

- Maintain and update the enterprise risk register, including CUSO related risks and third party oversight documentation.

- Prepare risk dashboards, heat maps, and reports for senior leadership, Board committees, and regulatory examinations.

- Track remediation activities and follow up with business units to ensure timely completion.

- Support reporting aligned with NCUA's supervisory priorities and internal governance requirements.

20%     Process & Control Documentation:

- Document business processes, internal controls, and risk mitigation strategies across credit union operations.

- Review and validate control effectiveness, identifying gaps or improvement opportunities.

- Support internal audits, NCUA examinations, and compliance reviews.

- Assist in documenting and monitoring CUSO oversight processes, including due diligence and ongoing monitoring.

15%     ERM Program Support:

- Assist in developing and enhancing ERM policies, procedures, and frameworks tailored to credit union operations.

- Participate in ERM initiatives such as scenario analysis, business continuity planning, and risk workshops.

- Support risk culture development and training across Empower FCU and relevant CUSO partners.

- Contribute to the enhancement of third-party risk management practices.

10%     Data Analysis & Systems Management:

- Analyze risk data to identify trends, patterns, and emerging issues.

- Maintain ERM systems of record and ensure data accuracy and completeness.

- Support enhancements to risk dashboards, reporting tools, and automated risk workflows.

- Perform all other duties as assigned.

Performance Measurements:

See Dayforce (HRIS) for performance goals upon hire & annually.

Knowledge and Skills:

Experience: 3 to 5 years of experience in risk management, compliance, audit, financial services, or a related analytical role.

- Experience in a credit union, bank, CUSO, or other regulated financial institution strongly preferred.

- Familiarity with NCUA regulations, credit union operations, and third party/CUSO oversight is beneficial.

Education: Bachelor's degree in Business, Finance, Risk Management, Accounting, Economics, or a related field preferred.

- Advanced degree or relevant certifications (e.g., CRMA, CRM, CUERME, CIA, CISA, CUCO) are a plus.

Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills:

- Strong analytical and critical thinking abilities.

- Excellent written and verbal communication skills.

- High attention to detail and strong organizational skills.

- Ability to collaborate effectively with cross functional teams.

- Proficiency with Microsoft Excel, PowerPoint, and data analysis tools.

- Familiarity with risk frameworks (COSO, ISO 31000) and NCUA guidance.

- Understanding of credit union operations, products, and regulatory environment.

- Ability to manage multiple priorities and meet deadlines.

- Professionalism, discretion, and the ability to handle sensitive information.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit for long periods at a time, use hands to finger, handle, or feel, and talk or hear. The employee is occasionally required to walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.