Description

At Philip Morris International (PMI), we've chosen to do something incredible. We're totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future.

With huge change, comes huge opportunity. So, if you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress.

This position sits with our Swedish Match affiliate.

Swedish Match North America LLC, develops, manufactures, and sells quality products with market-leading brands such as ZYN nicotine pouches and other smokeless tobacco products. Our vision is "A world without cigarettes," and our mission is to provide adult consumers with alternatives that are enjoyable but have a lower risk than smoking. We are one of the fastest-growing consumer-packaged-goods (CPG) producers and ZYN is the number one selling nicotine pouch in the US.

In order to continually promote and create innovative products that support our vision, we are currently seeking a Field Operations Manager. The successful candidate will manage our 7-Eleven account and support both Corporate and Franchisee execution and national programming.

Your 'day to day':

• Responsible for local 7-Eleven Corporate operations and 7-Eleven Franchise Organization Association (FOA) account headquarters, supporting execution of national retailer programming to build sales volume and share within assignment.
• Enhance and improve overall customer partnerships with local 7-Eleven Corporate operations personnel and 7-Eleven FOA Leadership through building customer relationships, effective sales and promotion execution, merchandising support and overall effective customer management. Support national 7-Eleven Corporate strategies/initiatives to enhance promotional program impact, plan-o-gram integrity, pricing and maintain product availability standards within assignment.
• Assess market dynamics and customer needs, utilizing resources, programs and market-based funding options. Deliver recommendations and insights to 7-Eleven Key Account Manager.
• Deliver timely and accurate completion reporting on sales, promotion, and merchandising effectiveness for 7-Eleven versus plan to 7-Eleven Key Account Manager.
• Meet sales volume and market share objectives.
• Work closely with Retail Team through consistent training on 7-Eleven store systems and effective communication processes to ensure implementation and flawless execution of programs at store level.
• Support of 7-Eleven FOA trade shows, board member meetings and FOA events within the local assignment to enhance partnerships and build sales volume and share within assignment
• Effective development and delivery of key customer presentations (business reviews, planning sessions, new items/programs, etc.) to local 7-Eleven Corporate operations call points and 7-Eleven FOA leadership teams.
• Deliver on-going regional support through field market visits with Swedish Match retail team personnel and regular quarterly updates to Swedish Match Region retail leadership
• Understand and utilize syndicated data (Nielsen), and distributor generated shipment reports (MSA) to uncover opportunities for continued business growth and develop effective programs to capitalize on those opportunities by working in conjunction with the retailer, distributor, and Retail Team personnel.
• Travel: Up to 75%

Who we're looking for:

• Bachelor's degree or equivalent work experience in a similar role required.
• 3+ years sales experience with food, convenience, or mass merchandise channels of trade in a consumer goods area. 7-Eleven experience a plus.
• Strong planning, organization, leadership, analytical, and teamwork skills are required.
• Proficient computer skills with Microsoft Word, Excel, Teams and PowerPoint required.
• Accomplished presentation skills, including the ability to develop and deliver effective fact-based presentations in a persuasive format required.
• Due to frequent travel requirements, candidates must reside within a reasonable commuting distance of a major airport.
• Fluent in English
• Legally authorized to work in the U.S.

Relevant Open Sourcing Considerations:

• Be legally authorized to work in the US
• International relocation support is not available for this job
• If you have been in your current job for less than 12 months or if you are on a Performance Improvement Program, you must get the approval of your current manager before applying for the job.
• If you are not a PMI employee and employed by a third party agency, please make a formal application via the external career site at https://join.pmicareers.com/
• To find out more about eligibility to apply for internal jobs, please refer to the Open Sourcing Employee Guidebook on the Internal Careers Portal.

What we offer

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone's contribution is respected; Collaborate with some of the world's best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of millions of smokers.

PMI is an Equal Opportunity Employer.

PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 2,300 employees.

PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI's affiliates first entered the U.S. market following the company's acquisition of Swedish Match in late 2022. Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match - a leader in oral nicotine delivery - creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI's IQOS electronically heated tobacco devices and Swedish Match's General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com/us and www.pmiscience.com .

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