Description

Job Description

The Financial Aid Counselor, under the direction of the Senior Director of Financial Aid, provides assistance to prospective and enrolled students and their families in all aspects of the financial aid process, including application, eligibility, and award in accordance with federal, state, and institutional policies. The Financial Aid Counselor must possess excellent knowledge of and demonstrated the ability to administer practices with regard to financial aid in compliance with applicable regulations and policies.  The incumbent must also possess excellent interpersonal and oral/written communication skills, relate well to a broad variety of constituencies, and be dedicated to providing high-quality service to all constituencies of the Stevens Community.

 

• Counsel students and families regarding all aspects of financial aid and financial planning, including the application process, eligibility determination, financial aid disbursement, federal and state regulatory requirements, and institutional policy.

• Determine eligibility for financial aid by reviewing student's eligibility criteria and monitor continued eligibility and update awards to resolve overawards as a result of changes to enrollment and/or receipt of external funding.

• Collect and compile data and perform federal verification for selected files; resolve data discrepancies as they are presented.

• Perform Return of Title IV calculations.

• Provide guidance for students seeking a resolution to economic hardship conditions through the identification of alternative financial resources and professional judgment.

• Maintain working knowledge of federal, state, and institutional policies and procedures related to financial aid.

• Knowledge of federal database applications, including EDConnect, the FAFSA Partner Portal (FPP), Common Origination and Disbursement (COD), National Student Loan Data System (NSLDS) and EDExpress.

• Provide support to all front-line staff

• Prepare and deliver financial aid presentations.

• Perform other duties as assigned.

 

Minimum Qualifications

 

• Bachelor's degree

• Two years of experience in a financial aid office or related office in the field of higher education

• Deliver excellent customer service

• Ability to multi-task and quickly shift between tasks

• Strong written and verbal communication skills

• Knowledgeable about federal and state laws and rules

• General knowledge in MS Office applications

• Ability to work extended hours

• Experience with CollegeBoard PowerFAIDS or a similar financial aid management system

Department

Financial Aid

Compensation Range

In compliance with the New Jersey Wage Transparency Act, the annual base salary range for this position is $47,600.00 - $63,466.67. This range represents the University's good faith estimate of possible compensation at the time of posting. Stevens Institute of Technology determines compensation based on factors including the position's scope and responsibilities, the candidate's experience, education, skills, internal equity, market data, and organizational considerations. The final salary will be set considering departmental budget, qualifications, and relevant credentials. This pay range represents base pay only and excludes additional forms of compensation, such as incentives, stipends, or other applicable pay components. For a full overview of our benefits offerings, please refer to the Stevens Institute of Technology Benefits Guidebook, available at:

Benefits Guidebook

General Submission Guidelines: 

Please submit an online application to be considered a candidate for any job at Stevens. Please attach a cover letter and resume with each application. Other requirements for consideration may depend on the job. 

Still Have Questions? 

If you have any questions regarding your application, please contact Jobs@Stevens.edu. 

EEO Statement:

Stevens Institute of Technology is an Equal Opportunity Employer. Accordingly, Stevens adheres to an employment policy that prohibits discriminatory practices or harassment against candidates or employees based on legally impermissible factor(s) including, but not necessarily limited to, race, color, religion, creed, sex, national origin, nationality, citizenship status, age, ancestry, marital or domestic partnership or civil union status, familial status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, genetic information, pregnancy or pregnancy-related medical conditions, disability, or any protected military or veteran status. 

Stevens is building a diverse faculty, staff, and student body and strongly encourages applications from people of all backgrounds. Stevens is a federal contractor under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973, as well as other federal statutes. 

 

NSF ADVANCE Institution Stevens values diversity and seeks candidates who will contribute to a welcoming and inclusive environment for students, faculty, and staff of all backgrounds. We are an NSF ADVANCE institution committed to equitable practices and policies and strongly encourage applications from women, racial and ethnic minority candidates, veterans, and individuals with disabilities. 

Jeanne Clery Disclosure: 

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the Department of Public Safety is required to publish an annual security report which includes statistics mandated by the Clery Act. Click here for a copy of this report.