Description

From $18/hr
Limited-Term Position (January-May) | Training in December

North Pointe Care Center is seeking a warm, reliable, and service-oriented Receptionist to support our front office team. This position plays a key role in creating a welcoming environment for residents, families, staff, and visitors—especially those impacted by Alzheimer's and dementia.

If you pride yourself on excellent customer service, professionalism, and compassion, we'd love to meet you.

Position Overview

This is a limited-term, full-time role with training in December and active employment from January through May. As the first point of contact, you will represent the facility with positivity, patience, and respect.

Key Responsibilities

• Greet and assist visitors, residents, and staff in a friendly and professional manner
• Answer and direct phone calls; manage front desk communication
• Provide supportive, calm, and patient interactions—especially with Alzheimer's and dementia residents and families
• Maintain visitor logs, deliver messages, and manage incoming/outgoing mail
• Support administrative tasks such as filing, document preparation, and basic data entry
• Coordinate with nursing and administrative teams to ensure smooth daily operations
• Uphold facility policies, maintain confidentiality, and ensure a safe and welcoming lobby area

• Strong customer service skills with a warm, approachable demeanor
• Reliable and punctual—able to maintain the M-F 7am-3:30pm schedule
• Ability to communicate clearly and patiently, especially with residents with cognitive impairments
• Previous receptionist or administrative experience preferred (healthcare setting ideal)
• Professional appearance and excellent multitasking ability

• Supportive leadership and team environment
• Opportunity to make a meaningful difference for residents and their families
• Ideal for someone looking for a structured, temporary position with predictable hours

If you're compassionate, organized, and ready to be the welcoming face of our care center, we encourage you to apply today!