Description

You must ensure your application reflects the correct and current information for your work experience, hours worked per week per position, education, personal information, etc.

Only the information provided on this application is evaluated when determining compensation.

Job Description

PURPOSE SUMMARY. Provides customer service to the public and Doña Ana County staff. Performs a variety of specialized office administrative document review and handling functions for the County Clerk's Office to include but not limited to assisting with elections, voting district research and assignments, generate parcel maps for the purposes of land research, cashier functions and other document processing.

ESSENTIAL DUTIES. (A position may not include all the duties listed, nor do the listed examples include all of the duties, which may be found in positions of the class.)

1. Provide front-counter customer service to the public and county employees.

• Greet clients and visitors, and provide accurate information, appropriate services, or direct them to appropriate resources.
• Receive and direct phone calls from the public and county staff.
• Search customer inquiries and provide information.
• Adheres to cashiering policies and procedures to include accepting, processing, and documenting payments.
• Performs backup duties as assigned by supervisor.

2. Data Processing and File Management.

• Create and manage files.
• Data entry in web-based databases of various documents and responsible for maintenance of and filing of records.
• Record daily duties in check-in sheets or other Clerk's department activity recording tools.
• Prepare and send out all Clerk's department related correspondence.
• Duties related to the recording process, and the business, liquor and marriage licensing processes, including monthly billing, and scheduling annual retention/destruction of records.
• Duties related to indexing of records and maintenance of Recording and Filing records including verify and redact documents, provide access to title companies and the public, duties pertaining to microfilming and archived records.
• Generate parcel maps.

3. Receive and distribute department mail.

• Opens departmental mail and directs it to the correct staff member for processing.
• During elections, retrieve and distribute mail at least two (2) times a day or as frequently as needed.
• Record mail in accordance with Clerk department procedures.

4. Elections.

• Answer questions and aid with various documents specific to the department such as voter registrations, absentee ballots, ballot applications, and provisional ballots.
• Assist with public service requests, including requests for voter registration information ("PSR") and election supplies.
• Assist with coordination of elections including candidates, ballots, supplies, and tabulators.
• Set up polling locations and assist with early voting and Election Day as assigned.
• Input and maintain street and address information for streets into the statewide election database using the appropriate software.
• Ensure that addresses are attributed with the correct precinct and voting information.

ADDITIONAL DUTIES. Performs other related duties as assigned.

QUALIFICATIONS.

A. Education. High school diploma or general education degree (GED).

B. Experience. Two (2) years of advanced administrative or customer service and cash handling work experience.

C. Education/Experience Substitution. In accordance with county policy.

D. Licenses/Certifications. Must have a valid driver's license. NM Notary preferred. Certificate in GIS preferred.

E. Other (e.g., post-offer medical exam, polygraph, background check, driver's license record, etc.). Must pass background check, to include credit check and motor vehicle record check. Bilingual (English/Spanish) preferred.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED BY THER POSTION:

Knowledge:

Must have knowledge of general office practices and procedures and use of office equipment; laws and changes dealing with Uniform Commercial Code financing statements and real estate and non-real estate documents and records; local, state and federal codes and regulations pertinent to department assigned; proper methods to maintain accurate records.

Must have skills in computer and applicable software operation; Evaluating facts or situations to determine appropriate action; Handling sensitive and confidential matters professionally and tactfully; Dealing with a culturally diverse population; Establishing and maintaining effective and cooperative working relationships with others.

Abilities:

Ability to communicate orally and in writing; work independently; ability to write reports, business correspondence. Ability to read and comprehend simple instructions, short correspondence and memos, safety rules, operating and maintenance instructions and procedure manuals.

Compensation Range
$18.14 - $27.22

Doña Ana County is an Equal Employment Opportunity Employer. It is our policy to abide by all federal and state laws prohibiting employment discrimination on the basis of a person's race, color, religion, age, national origin, sex, disability, serious medical condition, genetic information, ancestry, spousal affiliation, gender identity, sexual orientation or any other unlawful criteria, except where a reasonable Bona Fide Occupational Qualification exists.

Doña Ana County will make reasonable accommodation(s) for the known physical or mental limitations of an applicant with a disability, upon request, unless the accommodation(s) would cause an undue hardship on the operation of the County. Please see http://www.donaanacounty.org/ada/ for our Public Notice and to get the Testing/Interview Accommodation Request Form or call 575-647-7210 for assistance.