Description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.Education and Experience
Bachelor's Degree in Accounting preferred. A minimum of 5 years of financial experience in Assisted Living/Memory Care Facilities and/or Skilled Nursing Facility (SNF)s in multi-state environments working on accounts receivable, collections and compliance related to state and county Medicaid Waiver programs, Medicaid managed care and other Medicaid programs.

Certifications, Licenses, and Other Special Requirements
Frequent travel (75% including air and car travel) requires the incumbent to possess and maintain a valid driver's license.

Management/Decision Making
Uses independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.

Knowledge and Skills
Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has a working knowledge of the organization.
Proficient in Microsoft Office applications including Excel, Word, and MS Office. A desire and willingness to learn new systems. Ability to train in all aspects of the Medicaid regulations relating to care documentation & billing and collection requirements. Demonstrated ability to audit and make adjustments to Medicaid and Medicaid managed care accounts. Solid mathematical skills, strong organizational skills, and attention to detail. Effective verbal and written communication skills. Team player with ability to solve problems and recommend solutions.

Physical Demands and Working Conditions

• Standing
• Requires interaction with co-workers, residents or vendors
• Walking
• Sitting
• Occasional weekend, evening or night work if needed to ensure shift coverage
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Exposure to latex
• Ability to lift: Up to 25 pounds
• Possible exposure to blood-borne pathogens
• Requires Travel: Frequently
• Vision

Brookdale is an equal opportunity employer and a drug-free workplace.Provides training and auditing oversight of the Medicaid Waiver Programs for the Assisted Living and Memory Care communities in multi-state settings including but not limited to accounting and financial functions, and ensures company financial policies, procedures, and controls are in place and being adhered to. Acts as a liaison between the company and assigned state and program case managers and auditors.

Conduct scheduled, structured community site visits with primary focus on the audit appropriateness of service documentation of claims billed to state and/or Managed Care Organization (MCO) Medicaid programs.

Provide timely reports to operations partners detailing findings of community site visits and appropriate next steps (as necessary).

Direct and advise communities with Assisted Living/Memory Care Medicaid programs to administer proper procedures per state and/or MCO regulations.

Conduct training on the use of relevant software programs and policy compliance in one-on-one and group settings.

Act as liaison with Centralized Billing Office (CBO) to assist with timely collection and adjustments of Assisted Living/Memory Care Medicaid accounts receivable (A/R).

Partner with CBO in conducting monthly A/R calls with community and operations leadership for focus communities.

Assist Executive Director (ED) with interview process of new Business Office Managers/Business Office Coordinators/Director, Financial Services including but not limited to phone interviews and feedback of final candidates in communities with relevant Medicaid volume.

Assist in community's HIPAA compliance.

Ensure that all personnel receive appropriate Medicaid compliance training.

Coordinate with the community management team to provide feedback on corrective action plans related to the Business Office.

Oversee researching Medicaid Assisted Living/Memory Care Medicaid issues related to acquisitions/dispositions and other business transactions.

Provide training, coaching, organizing and planning to communities, Regional and Divisional Staff.

Build and maintain relationships with state Medicaid program and/or Medicaid MCO personnel and regularly attend provider symposiums and workshops.

Communicate policies and procedures and regulatory changes to facility staff and Regional teams to enforce such policies as needed.

Regularly maintain internal state-specific Medicaid provider manuals.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.