Description

Responsible for providing locksmith services, as well as customer service and product sales to walk in and phone in customers including property managers, facility owners and light commercial contractors. A qualified applicant should have experience with commercial door hardware and keying. Reading and interpreting blueprints and a working knowledge of commercial doors, frames and hardware will be very helpful.

Essential Functions

• Customer service skills
• Represent the company knowledgeably and professionally
• Provide solutions to customers relating to keys, cores, and key systems
• Facilitate customer relations between all branch location departments and customer
• Prepares and inputs orders as needed and researches and orders special products as necessary
• Other duties as assigned

Minimum Qualifications

• 2 years locksmith or locksmith apprentice experience
• 3-5 years relevant work experience preferred
• Knowledge and experience commercial door hardware and keying
• Detail-oriented
• Customer service and problem solving skills

Knowledge, Skills and Abilities

• Experience using Microsoft Office products required
• Excellent verbal and written communication and leadership skills

Physical Demands
This position requires physical activity consistent with a construction or installation environment. The employee will spend more than two-thirds of their time standing, kneeling, crouching, stooping, using hands to handle or feel, and reaching with hands and arms. Approximately one-third of the time may be spent walking and engaging in verbal communication or listening. Frequent lifting and moving of materials weighing between 25 and 50 pounds is required.

Work Environment
This role may involve travel to project sites and exposure to a variety of environmental conditions. These may include outdoor weather, proximity to forklifts or other heavy machinery, and the use of hand tools or hardware. Employees may be subject to frequent heavy lifting and other physical demands typical of a construction or warehouse environment.

Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer
The Cook & Boardman Group is an Equal Opportunity Employer and a VEVRAA Federal Contractor. We are committed to providing equal employment opportunities to all qualified individuals, including minorities, females, protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.