Description

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details Posting Details Job TitlePatient Resource Specialist/UKHCRequisition NumberRE52388Working TitleMedicaid Enrollment SpecialistDepartment NameMG31I:IM-INFECTIOUS DISEASEWork LocationLexington, KYGrade Level09Salary Range$43,680-71,323/yearType of PositionStaffPosition Time Status Full-TimeRequired EducationBAClick here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalenciesRequired Related Experience2 yrsRequired License/Registration/CertificationNonePhysical RequirementsSitting for long periods; occasionally lifting up to 25 lbsShiftMonday through Friday, 8:30am 5:00pm.Job SummaryThe Patient Resource Specialist will serve as part of the University of Kentucky Bluegrass Care Clinic multidisciplinary team to identify and remove barriers to care for individuals participating in grant programming at the BCC.

Primary responsibilities encompass comprehensive patient financial management and advocacy.

Patient Resource Specialists are responsible for determining patient eligibility for various programs, enrolling patients in those programs, ensuring patients understand the programs and their responsibilities, and their insurance/program coverage plan(s). They must be willing to become a KYnector within 6 months of hire.

The Patient Resource Specialist will assist patients with grant enrollment, Medicaid/Insurance enrollment, provide guidance with financial assistance programs, advocate for billing issue resolution, and ensure that all databases/computer systems are up to date with accurate and timely coverage information.

Patient Resource Specialist ensure proper coordination of benefits, verifying that Ryan White Grants are the payor of last resort on accounts. The Patient Resource Specialist will work closely with patients and their caregivers, physicians, nurses, social workers, and other staff of the Bluegrass Care Clinic to determine and execute the most appropriate fiscal solutions.

The Patient Resource Specialist will provide analytical and operational support for relevant patient financial services that may include, but are not limited to, billing and payment processes, analysis and strategy for process improvement, Federal and State assistance application processes, financial assistance applications, and research or grant enrollment.Skills / Knowledge / AbilitiesMS Windows (Word, Excel, Access (or other database experience), Outlook, TEAMS, EpicDoes this position have supervisory responsibilities? NoPreferred Education/ExperienceEquivalencies will be accepted for relevant healthcare financial assistance experience.Deadline to Apply11/30/2025Our University CommunityWe value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Please describe your experience providing health insurance and/or medical billing education.

   (Open Ended Question)

2. * Please describe an encounter when you assisted a difficult or disgruntled client.

   (Open Ended Question)

3. * Please describe your experience working in various databases or with technology.

   (Open Ended Question)

4. * Please describe your experience working with patients with HIV or other vulnerable populations.

   (Open Ended Question)

5. * Are you currently a KYnector? If not, are you willing to become one within 6 months of hire?
   • Yes
   • No

Applicant Documents
Required Documents

1. Resume
2. Cover Letter

Optional Documents

PI280053697