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Description
The Quality Supervisor is responsible for supporting management in executing quality control programs and systems at the JBSS plant. This role supervises the Quality Technicians and is accountable for their direction, training, evaluation, and scheduling. In partnership with the Quality Systems Manager, the Quality Supervisor provides leadership to ensure the continuity and effectiveness of quality and food safety programs.
Functions of the Position:
- Assists with the development, implementation, review, and maintenance of prerequisite programs, the food safety plan, and the food quality plan
- Ensures the HACCP plan is maintained, monitored, verified, validated, and kept current. Monitors, verifies, and validates CCPs and prerequisite programs as required. Verifies HACCP documentation.
- Acts as SQF Practitioner and PCQI. Ensures protocols for validating prerequisite programs and critical food safety and quality limits are developed, implemented, and maintained.
- Responsible for training, scheduling, and development of Quality Technicians and Leads.
- Leads plant teams to ensure timely closure of all critical CAPAs.
- Assists in the development, implementation, and maintenance of production-related quality policies, procedures, programs, and systems.
- Leads investigations into customer/consumer complaints, implements corrective and preventive actions, and provides timely responses and reports to ensure closure of critical CAPAs.
- Assists in the implementation of quality and food safety-related training.
- Makes proactive recommendations and offers solutions to the Quality Systems Manager to improve quality and operational efficiency.
- Communicates and coordinates activities with other shift supervisors and the Operations Manager to ensure smooth production transitions
- Participates in regulatory inspections, monthly plant GMP audits, and customer and third-party audits such as AIB and SQF.
Education, Experience, and Knowledge:
- Bachelor's degree in Chemistry, Biology, or a related field preferred.
- Minimum of five years' experience supervising quality personnel in a food manufacturing or GMP-regulated environment.
- Basic understanding of microbiology.
- Familiarity with food safety-related programs.
Certificates, Licenses, Registrations:
- PCQI Preventive Controls Qualified Individual for food safety plan.
- Certified SQF Practitioner.
Skills and Competencies:
- Bilingual skills (Spanish/English) preferred.
- Strong leadership, motivational, and training abilities.
- Ability to follow verbal and written instructions.
- Effective interpersonal skills.
- Proficient in Microsoft Word, Excel, PowerPoint, spreadsheets, flowcharts, and data-based programs such as Infinity.
JBSS is an Equal Opportunity Employer:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.