Description

REGIONAL MANAGER

We are seeking an experienced Regional Manager to lead operations across multiple municipal water and wastewater facilities. This senior leadership position is critical to ensuring operational excellence, regulatory compliance, and customer satisfaction within the assigned region. The ideal candidate will bring a proven track record of managing complex utility systems, driving financial performance, and leading high-performing teams.

RESPONSIBILITIES

• Operational Leadership: Oversee all aspects of management, operations, maintenance, billing, and customer service for multiple facilities.
• Financial Management: Develop and administer annual operating and capital budgets; monitor regional financial performance and implement cost-control strategies.
• Strategic Planning: Establish and track KPIs to align regional performance with company goals; lead initiatives for growth and risk mitigation.
• Business Development: Drive new business opportunities, negotiate contracts, and secure renewals and scope expansions.
• Compliance & Safety: Ensure adherence to SOPs, DOT, OSHA, and other regulatory requirements.
• Team Development: Lead hiring, onboarding, training, and performance management; coach and mentor staff for continuous improvement.
• Client Relations: Maintain strong customer relationships and ensure high levels of satisfaction.

QUALIFICATIONS

• Education: Bachelor's degree in Engineering, Environmental Science, Business, or related field.
• Experience:
  • 7-10 years of progressive experience in water/wastewater operations.
  • Minimum 5 years in a supervisory or management role overseeing multiple facilities.
• Licensing:
  • Valid Driver's License.
  • High-level state water or wastewater certification (or ability to obtain based on facilities managed).
• Technical Expertise:
  • In-depth knowledge of water/wastewater systems, regulatory requirements, and safety standards.
  • Proficiency in Microsoft Office and data analysis tools.

Leadership Competencies

• Strategic thinker with strong problem-solving skills.
• Ability to manage competing priorities and deliver results under pressure.
• Skilled in motivating and empowering teams while fostering a culture of accountability and respect.

Physical Requirements

• Ability to lift 50-60 lbs, access confined spaces, and work in varied environmental conditions.

Join us and make a lasting impact on the communities we serve by ensuring safe, reliable water and wastewater services.Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Learn more about us at Operations and Maintenance - Inframark