Description

An industry leader, The Wine Group is one of the world's foremost producers of award-winning wines across more than 60 wine brands and many winery facilities in California, New York, and Australia. Headquartered in Livermore, California, TWG is an industry innovator when it comes to developing, marketing, and selling wine brands beloved by consumers around the world, including Cupcake, Franzia, Benziger, Imagery, Tribute, 7 Deadly, Cooper & Thief, The Dreaming Tree, Charles Smith Wines, and more. The Wine Group believes in producing wine using sustainable and earth-friendly practices to foster healthy land and agriculture for generations to come. The company demonstrates environmental stewardship through its commitment to clean energy and by ensuring that all its owned vineyards are certified sustainable or biodynamic. To learn more, please visit: www.thewinegroup.com.

JOB SUMMARY

The Sales Operations Analyst is a key member of The Wine Group's (TWG) Walmart sales team, responsible for ensuring operational excellence and supporting the execution of strategic sales initiatives. This role provides comprehensive administrative and logistical support, including item setup, pricing management, data integrity, and reporting, while maintaining strong collaboration with internal teams and Walmart stakeholders.

Success in this position requires proficiency in Walmart systems such as Retail Link and Scintilla, effective communication skills, and the ability to thrive in a fast-paced environment. This role offers an opportunity to make a meaningful impact by driving efficiency and supporting growth within one of TWG's most important retail partnerships.

ESSENTIAL FUNCTIONS

Sales Team Support

• Provide comprehensive administrative support to Walmart Sales Managers and Account Executives, ensuring smooth execution of sales initiatives.
• Maintain and organize sales collateral, product information, and pricing documentation to support accurate and timely communication with internal teams and Walmart.
• Assist in preparing reports and analyses, leveraging data to inform decision-making and improve sales performance.
• Coordinate cross-functional communication to ensure alignment between sales, marketing, and operations teams on Walmart account priorities.

Item Set-up and Maintenance

• Manage the complete item setup process for all new and existing products within Walmart systems, ensuring accuracy and timely execution.
• Collect and validate product data, including UPCs, dimensions, weights, varietals, and marketing copy, to meet Walmart requirements.
• Collaborate with internal teams, including product development, marketing, and compliance—to secure necessary documentation and approvals.
• Maintain and update item attributes to ensure data integrity and compliance with Walmart's evolving standards.
• Troubleshoot and resolve item setup issues within Walmart systems, proactively addressing discrepancies to prevent delays
• Pricing Management
• Maintain accurate pricing data, including base pricing, promotional pricing, and cost changes, across internal systems and Walmart portals.
• Ensure compliance with Walmart's pricing policies and promotional guidelines to prevent discrepancies and maintain account integrity.

Data Management & Reporting

• Manage and update product listings, pricing, and promotional details within internal systems and Walmart supplier portals.
• Maintain key reports such as Void Reports and On-Hand Reports using tools like Scintilla, STX, and VIP to support sales performance tracking.
• Ensure data accuracy and integrity across all sales-related documentation and reporting processes.

Communication & Collaboration

• Build and maintain strong relationships with Walmart Merchant teams and distributor partners to support sales initiatives.
• Coordinate with internal cross-functional teams (marketing, finance, operations) to align on Walmart business priorities.
• Communicate effectively with Walmart stakeholders and account support personnel to ensure timely resolution of issues and seamless execution of plans.

Ad-Hoc Projects

• Lead or support special projects and assignments that advance the objectives of the Walmart sales team and contribute to overall business success.

QUALIFICATIONS

• Bachelor's degree in Business, Marketing, or a related field preferred. Equivalent combination of education and relevant professional experience will be considered in place of a degree.
• 2+ years of experience in sales support, account coordination, or a related administrative role; experience supporting Walmart or Sam's Club accounts strongly preferred.
• 5+ years of overall professional experience in a business or operations environment.
• Hands-on experience with item setup processes and product data management for major retailers.
• Familiarity with retail pricing structures and promotional mechanics.
• Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
• Strong working knowledge of Walmart systems, including Retail Link and Scintilla.
• Proven ability to prioritize tasks, manage multiple projects, and meet deadlines in a demanding environment.
• Proactive problem-solver with a strong sense of ownership and accountability.
• Candidate must be located within driving distance of Bentonville, Arkansas to ensure availability for on-site meetings and team activities.

PHYSICAL DEMANDS

• Prolonged periods of sitting at a desk and working on a computer (data entry, reporting, analysis).
• Frequent keyboarding and use of standard office equipment, including computers, phones, and printers.
• Occasional standing, walking, bending, or reaching access files or office supplies.
• Ability to lift and carry items up to 1025 pounds (e.g., product samples, marketing materials, or office supplies
• Minimal to moderate travel may be required for meetings, conferences, vendor visits, or training. Less than 10% per year.

COMPENSATION

• Hiring Salary Range Posted: $61,300 - $91,900 USD.
• Actual compensation will be based on factors such as experience, skills, knowledge, and abilities, education, and other position-related factors.

At The Wine Group, we are proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status, or other characteristic protected by law.

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NOTICE TO THIRD PARTY AGENCIES

Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.