Description

The Salesforce DevOps/Developer is responsible for the technical delivery, configuration, customization, and operational support of the Salesforce platform, including CRM (Sales Cloud), Field Service Management (FSM), and Revenue Cloud (CPQ/Billing). This role ensures robust release management, environment strategy, and development best practices, partnering IT with business process owners, and integration teams.

Key Responsibilities

DevOps & Release Management

· Manage CI/CD pipelines, sandboxes, and environment strategy for Salesforce deployments.

· Own release management processes, including build, test, UAT, and production cutover.

· Support biweekly Change Advisory Board (CAB) meetings for release approvals and risk validation.

Development & Customization

· Design, develop, and maintain custom Salesforce solutions (Apex, Lightning Web Components, Flows, Layouts).

· Implement and support integrations with ERP, marketing, support, and financial systems.

· Ensure technical solutions align with platform guardrails, architecture standards, and security requirements.

Testing & Quality Assurance

· Develop and execute unit, integration, and user acceptance testing (UAT) scripts.

· Support business and IT teams in testing scenarios, defect resolution, and sign-off.

Operational Support

· Provide L2/L3 support for incidents, troubleshooting, and root cause analysis.

· Partner with IT Service Desk for escalations and ongoing platform support.

Documentation & Collaboration

· Maintain technical documentation for customizations, integrations, and release processes.

· Collaborate with business process admins, IT Platform Owner, and integration/data engineering teams.

Continuous Improvement

· Monitor platform performance, reliability, and scalability; recommend improvements.

· Stay current with Salesforce releases, features, and best practices.

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Required Qualifications

· 3+ years of experience in Salesforce development and/or DevOps.

· Proficiency in Apex, Lightning Web Components, Flows, and declarative configuration.

· Experience with CI/CD tools (e.g., Gearset, Copado, Jenkins) and release management.

· Familiarity with Salesforce integrations (REST/SOAP APIs, middleware platforms).

· Strong understanding of data model, metadata, and security/access models.

· Experience supporting CRM, FSM, and Revenue Cloud (CPQ/Billing) solutions.

· Excellent problem-solving, communication, and collaboration skills.

Preferred Qualifications

· Salesforce certifications (Platform Developer I/II, DevOps Specialist, Integration Architect).

· Experience in enterprise environments with complex orgs and multiple business units.

· Familiarity with Agile methodologies and DevOps best practices.

· Experience with automated testing frameworks and tools.#flowcontrolgroup
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Why Build a Career with Us?

Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.

Training: FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities : At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Oppo rtunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.