Description

Position Summary
Lead the solutions team and coordinate the development of solutions and projects as assigned. Direct the use of lean tools and methodologies to gather, summarize, and analyze data necessary for solution development, testing, and rollout. Support Freshness & Standards objectives and coordination with cross functional teams within General Office (G.O.) and divisions. Develop solutions working collaboratively with stakeholders from G.O., divisions and store associates in support of our Customer 1 st strategy. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.

Desired Previous Job Experience:
• Lean/Six Sigma project experience
• Assistant Process Change Manager
• Black Belt Certified
Minimum Position Qualifications:
• 5+ years project management/process improvement experience
• 2+ years as a business owner
• Demonstrated competency in developing efficient and effective solutions to diverse and complex business problems
• Ability to lead a team of highly driven and talented individuals
• Ability to prioritize and assign work according to business priorities/strategies
• Strong analytical and conceptual skills
• Understanding of organizational impacts that result from changes to business processes/technologies
• Ability to develop, re-engineer and document business processes
• Excellent facilitation skills with the ability to drive toward solutions
• Ability to maintain a solutions-focused approach
• Knowledge of lean tools and methodologies
• Knowledge of in-store activities, including observations, performance measurements and summarizing observations
• Ability to work overnight/unusual hours to perform in-store tasks
• Ability to travel independently (

Essential Job Functions
• Lead process design team in developing efficient enterprise-level business processes that improve/simplify work methods, deliver financial benefit, and improve customer shopping experience
• Lead and direct large teams and manage projects that are large in scope/complexity
• Establish/maintain professional relationships with division leadership and division associates, including the division rollout manager, to understand, summarize and define work processes (current/future state)
• Establish and maintain professional relationships with senior management to understand/support business strategies and the business plan
• Guide the facilitation of working sessions to develop current/future state work processes
• Set process modeling/documentation standards and update standards
• Partner with Corporate Training & Development to develop training modules consistent with the standards
• Consult with business specialists to develop/recommend potential business/technology solutions
• Collaborate with the Finance department to document process improvements financial impact
• Partner with the V.P. Freshness & Standards and the director of Solutions Development to understand and guide the business and priorities
• Define and document current/future state business processes, identify process improvement needs and develop plans to communicate and implement work improvements
• Travel to divisions/stores to observe, create performance measurements and summarize process observations
• Supervise and coach direct reports in the performance of their duties; complete performance excellence discussions and provide feedback to direct reports
• Must be able to perform the essential functions of this position with or without reasonable accommodation