Description

Please complete the application in its entirety. Include all previous employment so that it may be taken into consideration. Please include a resume attachment with submittal of your application. Resume should document months and years with your dates of employment. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received before the closing date and time listed.

At Regional Transportation District (RTD), We make lives better through connections!

When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community.

RTD Employee Benefits: https://www.rtd-denver.com/careers/benefits

(RTD Represented Employee Benefits: Please refer to the Labor Agreement included in the above link for details.)

This position leads various initiatives promoting programs for equity and engaging historically underserved and protected populations in accordance with Title VI of the Civil Rights Act of 1964, the US Department of Transportation Title VI Regulation (49 CFR Part 21) and the Federal Transit Administration Title VI Circular.

DUTIES & RESPONSIBILITIES: 

Essential: 

• Supports the development and implementation of the Title VI Program and overseeing program compliance. Supports compliance monitoring of transit-related contractors and subrecipients.
• Supports completion of service performance monitoring and equity analyses for major service, fare changes and facility sitings.
• Develops and implements the Public Engagement Plan and Language Access Plan.
• Develops, leverages, and strengthens diverse relationships with community-based organizations, local governments and elected officials to identify, investigate and address issues of transit equity.
• Designs, coordinates, facilitates, and attends various public engagement activities to investigate benefits and adverse effects of the agency's services, programs and activities.
• Completes and presents reports summarizing the analysis of quantitative and/or qualitative data and explains trends related to transit equity.
• Collaborates with Legal, Service Development, Market Research, Customer Care, Planning Bus and Rail Operations and other business units as needed to resolve equity issues in the agency's policy, procedure and practices.

• Investigates customer complaints in accordance with RTD's Transit Equity Nondiscrimination Policy and Transit Equity Complaint Management Procedure. Recommends corrective action based on findings in coordination with Transit Equity Manager.
• Develops and delivers Transit Equity/Title VI education and training programs to employees/managers.

Other:

• All job-related duties as assigned.

QUALIFICATIONS:

Required Education:

Bachelor's degree in Public Administration/Policy, Economics, Environmental Studies, Planning (Urban, Regional), Psychology, Sociology, Statistics or a related field with demonstrated course work in transportation policy, civil rights, public policy and analysis.

Experience:

• A minimum of three years of experience in professional level work with Title VI of the Civil Rights Act of 1964, Equal Employment Opportunity, social work, or urban planning.
• A minimum of two years of experience developing relationships with diverse community stakeholders.

KNOWLEDGE, SKILLS& ABILITIES

• Proficiency in Title VI or Title VII of the Civil Rights Act of 1964.
• Ability to utilize database applications and other software applications, including GIS.
• Ability to perform data analysis and research methods, including survey administration and analysis, and application of US Census data to understand demographic patterns and trends.
• Ability to assess and sensitively serve the needs of low-income communities, communities of color and linguistically diverse customers.
• Skill in planning and implementing culturally appropriate public information and outreach programs.
• Proficient with Microsoft Office Suite.
• Strong interpersonal, customer service skills, public speaking and presentation skills.
• Strong analytical skills.
• Ability to communicate effectively, orally and in writing.
• Ability to use sound judgment and maintain confidentiality.
• Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to details.

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OR:

• An equivalent combination of education, experience, knowledge, skills, abilities.

WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS:

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations.

• This role primarily involves working in an office environment with minimal exposure to excessive noise or adverse environmental conditions. 

• Duties typically involve using a computer and handling documents. Frequent communication is required, including speaking and actively listening.  

CAREER MAP:

Based on job performance, experience, education and position availability the next step on the career map for this position may be:

Manager, Transit Equity

We are considering all applications for this position up until the position close date of 11/17/2025. For consideration, please be sure to apply before the posting end date.

 

Pay Range:

$71,043.00 - $100,348.50 Annual

EEO POLICY AND ADA ACCOMMODATIONS 

RTD is proud to be an Equal Opportunity Employer, supporting diversity, equity, and inclusion in the workplace. All applicants will be considered for employment regardless to the race, sex, disability status or any other characteristic protected by law and we encourage candidates from all identities, backgrounds, and abilities to apply. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status, or any other protected status in accordance with applicable law. RTD is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, pre-employment testing, participating in the employee selection process, promotions, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require a reasonable accommodation, please reach out to our Employment ADA Coordinator Kris Frazier at adarequests@rtd-denver.com, or the Talent Acquisition team rtd.ta@rtd-denver.com.

To learn more or see our EEO policy, please visit our EEO page at: ( https://www.rtd-denver.com/sites/default/files/files/2022-12/EEO%20Policy%20Statement-%20UPDATED.pdf )

RTD posts a compensation range that represents a good faith estimate of what RTD anticipates paying for the position at the time of posting.  Starting salary is based on the candidate's relevant and verified education, training and work experience.  Applicants should submit all relevant and verifiable education, training and work experiences at the time of application.