Description

This position will be the point of implementation for many of the strategies and practices for student success at OU-Tulsa. The position builds collaboration across a variety of colleges, units, departments, and campuses that have a stake in student success. The Student Success Coordinator is responsible for admissions, monitoring academic progress, retention coaching, financial aid and scholarships, military support services, career services, writing support services, and experiential learning services (internships/practica, PLA, service-learning, testing center). 

Essential Duties: 

• Provides leadership, oversight, and management for developing programs and services which support the recruitment, enrollment, retention, and graduation of students. 

• Advises, consults, and makes recommendations on issues related to eliminating barriers to student success.

• Oversees retention and academic progress services for college degree programs and new student success initiatives including implementation of technologies needed to support retention, progression monitoring, and collaborative programming among academic units. 

• Coordinates and leads cross-functional initiatives to improve retention and graduation rates through improved research, service, and special interventions. 

• Creates and maintains student/participant policies and procedures with an understanding of best practices for non-traditional learners.

• Assists with facilitating seamless integration of the student experience from the point of admission through transfer assessment and registration, course enrollment, course/degree completion, and career placement. 

• Implements strategies for evaluating the effectiveness of all services, initiatives, programs, and areas within the student success arena.

• Manages staff performance, including both supportive and constructive feedback, and provides corrective action. 

• Meets with all student success staff regularly to answer questions, provide feedback, training, coaching, guiding, and mentoring. 

• Oversees service area budgets and management of expenditures. 

• Works with institutional data, to include but not limited to enrollment, course, and student success information, to support strategic initiatives of the campus.

• Performs various duties as needed to successfully fulfill the function of the position.

Requirements

Required Education and Experience: Master's degree AND:

• 36 months experience in management/supervisory and student support services.

Equivalency/Substitution: Experience or a combination of education & related experience can be considered in lieu of degree. A one-to-one ratio is used to determine the number of years of experience required in place of a degree.

Skills:

• Ability to communicate verbally and in writing.
  
• Ability to build rapport with students, faculty and staff.
  
• Detail oriented for accuracy of data and information • Proficient in Microsoft Office. 
  
• Highly organized and ability to handle multiple projects and deadlines. 
  
• Ability to supervise staff and communicate directions and expectations effectively.
  
• Strong initiative to solve problems. 
  
• Ability to produce reports and complete work within deadlines.
  
• Ability to seamlessly align policies and practices with the organization's strategy, anticipate long- and short-term consequences, assess the impact of strategies/decisions after implementation and engender consensus around goals and strategies among relevant stakeholders.
  

Certifications: None

Advertised Physical Requirements:

• Physical: 
  • Ability to engage in repetitive motions. 
  • Sit for prolonged periods. 
  • Communicate effectively and listen. 
• Environmental: 
  • Standard Office Environment.

Supervision: No Supervisory Duties

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!

Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.