Description

Job Summary

We are seeking a strategic and detail-oriented Travel Program Manager to lead and optimize our global corporate travel program. This role is responsible for overseeing travel policy compliance, optimization, vendor management, and traveler experience across all business units. The ideal candidate will bring deep expertise in travel operations, strong analytical skills, and the ability to collaborate across departments and geographies.

Job Description

Major Responsibilities

• Develop, implement, and continuously improve the global travel policy in alignment with corporate objectives and regional regulations.

• Optimize and manage relationships with Travel Management Companies (TMCs), Online Booking Tools (OBTs), corporate card providers, and travel technology platforms.

• Serve as the primary liaison between internal stakeholders and external travel service providers (e.g., BCD Travel, Concur) to ensure seamless travel operations.

• Lead communications, change management and training across the organization for any travel related initiative.

• Manage KPIs with preferred travel vendors (airlines, hotels, car services) to ensure service quality and cost-effectiveness.   

• Manage global travel policy and procedure compliance with internal expenses and legal requirements.  Collaborate with Finance, Compliance and external partners and remediate exceptions when necessary.

• Oversee the use of online booking tools (e.g., Concur, TripSource) and ensure adherence to travel authorization workflows. 

• Analyze travel spend and trends to identify savings opportunities through policy refinement, preferred partnerships, and traveler behavior insights.  Support budgeting and forecasting.

• Provide regular reporting to leadership on travel metrics, policy compliance, and traveler satisfaction. 

• Resolve travel-related issues and provide support to travelers in real-time.  Act as an escalation point for travel-related issues and emergencies.

• Collaborate with cross functional business partners to ensure traveler safety and duty of care, including visa, passport, and immunization requirements.

 

Minimum Job Requirements

Education

Bachelor's degree in business administration, hospitality, or related field.

Work Experience

• 7+ years of experience in corporate travel management, preferably in a global or enterprise environment.

• Strong knowledge of travel industry tools and platforms (e.g., GDS, Concur, BCD).

• Proven experience in vendor negotiation, policy development, and program analytics.

• Excellent communication, project management, and stakeholder engagement skills.

Preferred Job Requirements

Certification / Licensure

PMP, GBTA Global Travel Professional (GTP), or equivalent certifications.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$96,200.00 - $144,560.00 Annual

The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.