Description

Verisk is scaling its use of generative AI to empower employees to work smarter, automate routine tasks, and unlock innovation across the enterprise. To accelerate this vision, we are hiring a Workforce AI Enablement Lead, who will be a key member of our Workforce Technology Enablement team.

This role will lead the development and delivery of our enterprise workforce technology AI Literacy and Support program, helping employees understand, adopt, and responsibly apply AI tools like Copilot, ChatGPT, MoveWorks, and Verisk's internal AI Sandbox to drive measurable productivity and workflow automation gains.

The strategic program manager will serve as a connector between people, platforms, and policy, providing enablement, support, and governance that ensure AI is used safely, effectively, and at scale across Verisk

Workforce Technology AI Literacy Program Design & Delivery

• Develop and execute a company-wide workforce technology AI Literacy strategy, including learning pathways, training sessions, and resource hubs tailored to diverse roles and skill levels.
• Partner with Corporate Learning, Legal, Corporate Compliance Governance, Security, Communications and others under the collective oversight of the Verisk AI Governance Board to ensure alignment of the workforce technology AI Literacy components with Verisk's Responsible AI principles and compliance requirements.
• Collaborate with subject matter experts for other enterprise AI Literacy topics (laws & regulations; intellectual property, data governance, security) to facilitate creating sections on the AI Literacy Hub where they may host and curate their respective resources.
• Create engaging and practical learning experiences for workforce technology topics (live sessions, micro-learnings, office hours, AI use case showcases).

Employee Enablement & Support

• Serve as the primary strategic and educational contact for employees exploring how to use AI responsibly.
• Serve as the primary operational Verisk contact to manage the inventory of approved AI tools, and to triage employee AI tool requests within IS&T for evaluation.
• Provide 1:1 and group consultations on identifying automation opportunities, improving efficiency, and enhancing creativity with AI tools.
• Curate and maintain the AI Literacy Hub in ServiceNow Employee Center, ensuring content is current, actionable, and measurable.
• Design and implement a data-driven framework to measure workforce AI tool adoption, engagement, and business value across enterprise tools.
• Partner with Analytics and IT teams to collect and interpret usage data, defining meaningful KPIs such as time saved, process efficiency, and task automation rates.
• Develop before-and-after value stories that illustrate how AI-driven workflow improvements translate to measurable productivity and cost savings.
• Produce quarterly impact reports and dashboards that visualize adoption trends, ROI metrics, and qualitative success stories for executive stakeholders.
• Collaborate with Finance, HR, and Data Governance to align metrics with Verisk's enterprise OKRs and Responsible AI reporting framework.

AI Impact Measurement & ROI Framework

AI Adoption & Change Management

• Collaborate with Technology Enablement sub-teams (ServiceNow, Vic chatbot, Automation, Knowledge, Analytics) to integrate workforce AI literacy into digital workplace initiatives.
• Partner with business units to identify and document high-impact AI use cases, success stories, and productivity gains.
• Develop feedback loops, surveys, and metrics to measure adoption, engagement, and ROI.

AI Workforce Center of Excellence (CoE) Foundation

• Help establish Verisk's AI Workforce Center of Excellence, defining AI tool governance frameworks, best practices, and role-based guardrails for safe experimentation.
• Contribute to AI workforce usage policy and standards development, templates, and tool evaluation processes in partnership with IS&T, Legal, and Risk.
• Build and coordinate a network of AI Workforce Technology Champions across business units to scale adoption and share knowledge.

• 7+ years of experience in learning & development, digital transformation, or technology enablement.
• Strong understanding of generative AI tools and their enterprise applications (e.g., Microsoft Copilot, ChatGPT Enterprise, Claude, etc.).
• Demonstrated success in program design, training delivery, and change management.
• Excellent communication and storytelling skills - able to translate technical potential into business outcomes.
• Experience managing cross-functional initiatives involving technology, governance, and employee engagement.
• Ability to analyze data and extract key insights, then form strategies based on those insights.
• Comfort working in agile, fast-evolving environments where experimentation and learning are encouraged.

Preferred Skills

• Background in knowledge management, content and learning design, automation, or UX design a plus.
• Certifications in AI, Learning Design, or Change Management (e.g., Prosci, Coursera AI Literacy, Microsoft AI certifications) are advantageous.

What Success Looks Like (First 12 Months)

• Company-wide AI literacy pathways launched with measurable participation and satisfaction.
• Established AI Impact Measurement & ROI Framework
• 5-10 documented, high-impact workflow automation success stories.
• Established AI Workforce Technology Champions network and foundational CoE governance model.
• Demonstrated improvement in employee productivity, satisfaction, and confidence using AI tools.

Why This Role Matters

This role bridges the gap between AI access and AI adoption. By empowering Verisk's workforce with the skills and confidence to use AI responsibly and effectively, this strategic program management role will directly advance our mission of helping people work smarter, faster, and with greater impact, while ensuring we uphold the highest standards of security, ethics, and innovation.

About Us
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we've been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World's Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We're 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Businesses

Underwriting Solutions - provides underwriting and rating solutions for auto and property, genera l liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions - supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions - offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Specialty Business Solutions - provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Catastrophe and Risk Solutions - provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events.

Marketing Solutions - delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement

Life Insurance Solutions - offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft - provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

Verisk invests in a benefits package for all employees that includes the following: Health Insurance, a Retirement Plan, Disability benefits, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk's minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

https://www.verisk.com/company/careers/

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