Description

We are seeking a Senior Employee Relations Investigator to lead complex, sensitive, and/or high-visibility internal investigations across a large, complex enterprise. The ideal candidate brings deep hands-on experience investigating employment matters—discrimination, harassment, retaliation/whistleblower, and wage & hour concerns—and demonstrates excellence in interviewing, analysis, writing, and executive-ready communication. Healthcare industry experience is strongly preferred, with the ability to partner across HR, Legal, Compliance, and Operations to drive fair outcomes, mitigate risk, and strengthen our culture of trust and accountability.

Essential Duties

• Lead end-to-end investigations: intake, triage, planning, fieldwork, analysis, findings, and closure
• Partner cross-functionally with HRBPs, Legal, Compliance, and business leaders
• Prepare executive-ready reports and presentations
• Conduct advanced interviews across all levels
• Advise on corrective actions and remediation
• Identify systemic trends and recommend preventive strategies
• Develop and deliver training on investigation protocols
• Safeguard confidentiality and evidence integrity
• Maintain subject-matter expertise in employment and healthcare regulations
• Influence at the executive level to facilitate decision-making
• Identify and lead cross-functional projects to improve processes, controls, and operational rigor

Qualifications

• Bachelor's degree in HR, Business, or related field
• 3-5+ years conducting internal workplace investigations in a large, multi-site organization (healthcare preferred)
• Demonstrated mastery of interviewing, evidence collection, analysis, and formal report writing
• Executive-level communication skills
• Strong analytical judgment and ability to apply policy and law to facts
• High integrity, discretion, and accountability
• Bias-aware and culturally competent

Preferred Qualifications

• 7+ years total investigations experience
• Experience with government/regulatory matters in healthcare
• Familiarity with case management tools (e.g., i-Sight, ServiceNow, Workday)
• Certification in workplace investigations training (such as AWI or similar training institute)
• Training facilitation experience

Travel

• 5-10% travel required depending on case location and business needs

Physical Demands

• Work Environment: Primarily performed in a standard office setting with extended periods of computer and desk work.
• Mobility: Ability to sit for long durations while reviewing documentation, conducting interviews, and preparing reports; occasional standing and walking during meetings, trainings, or onsite investigations.
• Manual Dexterity: Frequent use of hands and fingers for typing, handling documents, and operating office equipment.
• Communication: Requires clear verbal and written communication skills to conduct sensitive interviews and deliver executive-level presentations.
• Vision and Hearing: Must be able to read detailed documents, analyze data, and participate in virtual or in-person discussions; adequate hearing for phone and video calls.
• Lifting/Carrying: Minimal physical exertion; may occasionally lift or carry items up to 20 pounds (e.g., files, training materials, laptop bag).

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.