Description

Role: Associate Computer Operator Junior IT Operations Support

Location: Fully onsite in Raleigh, North Carolina (Wake County).

Schedule: Monday through Friday, 8:00 AM 5:00 PM.

Key Responsibilities & Environment:

• Monitor and support the efficient functioning of computer hardware and systems.
• Assist with shipping, receiving, inventory tracking, and asset management of IT equipment.
• Assign systems and maintain accurate hardware and equipment records.
• Provide basic troubleshooting and escalation support for hardware and system-related issues.
• Maintain recording logs, documentation, and operational records.
• Support security access processes and user setup activities.
• Perform equipment maintenance and coordinate replacements as needed.
• Work in a structured, customer-oriented, and detail-driven environment.
• Operate independently while managing daily operational responsibilities.

Candidate Requirements:

Experience: 12 years of experience in IT support, computer operations, inventory coordination, or related technical support roles.

Technical Skills:

• General knowledge of Windows operating systems
• Basic understanding of computer hardware and peripheral equipment
• Familiarity with inventory systems and asset tracking
• Basic troubleshooting and technical support skills

Preferred Background:

• Retail or customer service-oriented experience
• Housing industry experience is a plus
• Experience handling shipping and receiving processes

Core Competencies:

• Strong attention to detail
• Customer service mindset
• Ability to work independently
• Organizational and multitasking skills
• Reliability and accountability

Opportunity for the Candidate:

The role provides hands-on experience with hardware management, system support, inventory processes, and day-to-day IT operations in a professional onsite environment.