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Equifax, Inc.
Louisville, Kentucky, United States
(on-site)
Posted
6 days ago
Equifax, Inc.
Louisville, Kentucky, United States
(on-site)
Job Type
Full-Time
Min Education
H.S. Diploma/Equivalent
Required Travel
0-10%
Salary - Type
Yearly Salary
Job Function
Accounting & Finance
Network Control Tech- Entry Level
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Network Control Tech- Entry Level
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Description
Equifax is looking for a Network Control Technician to join our growing team! This individual will perform as the first line of defense on a 24/7 support team to take appropriate action toward resolving system and network problems and respond to customer inquiries and assist in troubleshooting and resolving challenges while minimizing the impact on customer service. What you'll do
- Troubleshoot complex network, systems, or applications processes with both internal and external stakeholders
- Identify trends and suggest improvements in products and processes
- Documenting clear and precise steps in troubleshooting
- Provide excellent customer service supporting Windows and Linux-based applications
- A computer networking or related degree
- CompTIA Network+ or A+ Certification
- At least 1 year of experience with Bomgar, PuTTY, WinSCP
- At least 1 year of experience with a ticket system, Service Now preferred
- High school diploma required
- At least 2-4 years of experience solving system and network issues, preferably in a call center or support center environment
- A computer networking or related degree
- CompTIA Network+ or A+ Certification
- At least 1 year of experience with Bomgar, PuTTY, WinSCP
- At least 1 year of experience with a ticket system, Service Now preferred
#LI-BJ1
Job ID: 84958377
Median Salary
Net Salary per month
$4,011
Cost of Living Index
61/100
61
Median Apartment Rent in City Center
(1-3 Bedroom)
$1,557
-
$1,963
$1,760
Safety Index
42/100
42
Utilities
Basic
(Electricity, heating, cooling, water, garbage for 915 sq ft apartment)
$126
-
$250
$191
High-Speed Internet
$50
-
$85
$69
Transportation
Gasoline
(1 gallon)
$3.22
Taxi Ride
(1 mile)
$2.25
Data is collected and updated regularly using reputable sources, including corporate websites and governmental reporting institutions.
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