Description

Fitch Solutions is a leading provider of insights, data and analytics. It informs investment strategies, strengthens risk management capabilities and helps identify strategic opportunities. Its analysts, lawyers, journalists and economists offer in-depth views on credit markets/risk and individual credits, ESG, developed and emerging markets, and industry sectors. Fitch Solutions is part of Fitch Group, a global leader in financial information services with operations in over 30 countries. Fitch Group is owned by Hearst.

Step into a role on the Fitch Solutions Commercial Team, where your talent for fostering client relationships meets unparalleled opportunities for professional development and visibility in the financial market intelligence space. Joining us means immersing yourself in a dynamic, fast-paced environment, supported by the strong foundation of a leading financial services group. Our diverse portfolio of powerful brands and products showcases our commitment to collaboration and innovation, proving that we are stronger together. With numerous opportunities for growth and a culture that celebrates every success, the Fitch Solutions Commercial Team is where your career can thrive and you can make a meaningful impact.

Want to learn more about a career on our commercial team? Visit our careers page: https://careers.fitch.group/content/Fitch-Solutions-Commercial/

Fitch Solutions is currently seeking a Senior Director, Segment Head, Americas Strategic Accounts based out of our New York office.

We areseekinga highly experienced and strategicSenior Director to serve as Segment Head for the Americas Strategic Accounts team, with primary responsibility for the firm's most important global relationships across top-tier U.S. banks, broker-dealers, and leading asset managers.

This segmentrepresentsFitch Solutions'largest, most complex, and highest-priority client base, consisting of globally significant financial institutions with multi-line, enterprise-wide engagements.

In this elevated leadership role, you will be accountable formaximizing enterprise value, strengthening executive partnerships, and driving multi-product growth across global relationships, delivered through a high-performing team of senior account leaders. This role requires a leader who canoperateat theC-suite level, influence broad client strategy, and position Fitch Solutions as a trusted, long-term strategic partner.

You will also play a critical role in shaping firm-level priorities by bringing strategic client insight back into the organization and influencing product, commercial, and go-to-market strategy.

How You'll Make an Impact:

Strategic Segment Leadership (Enterprise Accounts)

• Own theStrategic Accounts segment strategy, including global account coverage, executive engagement models, and long-term client value creation plans.

• Define and implemententerprise-level account planning standardsacross the highest-value, most complex client relationships.

• Serve as theexecutive sponsor layerfor key strategic accounts, ensuring senior-level access, alignment, and relationship depth across all stakeholders.

• Act as the internal voice of the segment,informing product strategy, pricing, packaging, and investment prioritiesbased on direct market insight.

Executive Relationship & Commercial Leadership

• Build andmaintainC-suite and senior executive relationshipsacross top global financial institutions (CIO, CRO, Heads of Research, Trading, Risk, and Portfolio Management).

• Lead and supportcomplex, multi-year, enterprise-wide commercial agreements, spanning multiple products, geographies, and business units.

• Drivestrategic account governance, including executive business reviews (EBRs), sponsorship programs, and global engagement frameworks.

• Ensure Fitch Solutions is positioned as amission-critical partner, not apointsolution provider.

Retention, Expansion & Enterprise Growth

• OwnNet Revenue Retention and growth across the Strategic Accounts segment, with a focus on enterprise expansion and wallet share capture.

• Overseeglobal account plans, ensuring clear white-space identification and coordinated execution across regions and product lines.

• Partner with Sales Specialists, Product, and Customer Success to deliverintegrated, cross-functional account strategiesaligned to client priorities.

• Drive adoption of thefull Fitch Solutions portfolio, including credit, risk, macro, and sustainability solutions at enterprise scale.

People Leadership & Team Development

• Lead ateam of senior / strategic account managersresponsible for the firm's most critical relationships.

• Set a high bar forexecutive engagement, commercial discipline, and strategic thinkingacross the team.

• Coach, develop, andretaintop talent with a focus onsuccession planning and leadership bench strength.

• Establish best practices forstrategic account management, global coordination, and enterprise selling.

Operating Discipline, Forecasting & Execution

• Ensureaccurateforecasting and predictabilityacross renewals and expansionpipeline.

• Drive excellence in CRMutilization, account planning rigor, and commercial governance.

• Lead with adata-driven approachtoidentifyrisk, prioritize opportunities, andoptimizeperformance across the segment.

You May be a Good Fit if:

• 15+ years of experience inenterprise account management, sales leadership, or strategic relationship managementwithin financial services, data, or analytics businesses.

• Proven success managingstrategic/global accountswithin top-tier financial institutions (banks, broker-dealers, asset managers).

• Demonstrated ability tolead large, complex commercial relationshipswith multi-million-dollar contracts and global scope.

• Experienceleading and scaling high-performing account management teamsin complex, matrixed environments.

• Strong executive presence withabilityto influenceC-suite stakeholders and procurement organizations.

• Deep understanding ofcapital markets, investment workflows, and risk management ecosystems.

• Highly strategic mindset with strong commercial acumen and negotiationexpertise.

What Would Make You Stand Out:

• Strong network acrossTop-Tier U.S. and Global Financial Institutionsat senior levels.

• Proven experience structuring and closingglobal, multi-product enterprise agreements.

• Track recordofexpanding enterprise relationships across business lines and geographies.

• Experience acting as apublic-facing leader(industry panels, client forums, executive briefings).

Key KPIs:

• Net Revenue Retention (NRR):enterprise retention, renewal quality, and risk mitigation.

• Expansion Growth:walletshare growth within top strategic accounts.

• Enterprise Penetration:breadth of product adoption and multi-business line engagement.

• Forecast Accuracy & Predictability:high-confidence, executive-level forecasting discipline.

• Client Impact:depth of executive relationships andperceptionas a trusted strategic partner.

• Team Excellence:performance, retention, and development of strategic account leaders.

Why Choose Fitch:

• < strong> Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location

• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning, financial wellness and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellness: Comprehensive healthcare offerings that prioritize a healthy body & mind
• Supportive Parenting Policies: Family-first policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Dedication to Giving Back: Paid volunteer days and support for community engagement initiatives

At Fitch, AI is embedded in how we work every day-supporting smarter decision-making, streamlining workflows, and enabling new ways to create value for our business and clients. Intelligent solutions are increasingly part of our day-to-day operations, helping teams work more efficiently and think differently as we continue to evolve. We're looking for colleagues who are comfortable operating in an AI-enabled environment-or who are curious, adaptable, and eager to build their AI literacy over time. We value professionals who embrace technology as part of continuous learning and who are committed to using it thoughtfully to enhance how work gets done.

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

FOR NEW YORK AND CHICAGO ROLES ONLY

Expected base pay rates for the role will be between $180,000 and $225,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch's total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

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